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PRIVACY POLICY
Last Updated: August 25, 2006
At Aerosphereonline.com, the web site of Aerosphere, Inc., we appreciate that
our customers’ and web site visitors’
personal information is important. The following explains
Aerosphere, Inc.’s privacy policy and our approach
to the collection and use of information from and about you
on the aerosphereonline.com web site.
WHY DOES AEROSPHERE NEED PERSONAL
INFORMATION?
We collect information about customers
and web site visitors for one principal
reason: it helps us to better serve you.
Such information enables us to respond
to your requests, do what you’ve
asked us to do, and offer you things we
think will be of interest. It also helps
us improve your experience on our web site
and assures that we can communicate with
you about your account. If you have any
questions or concerns about our use of
Personal Information, please don't hesitate
to contact us by e-mail at: privacy@aerosphereonline.com.
WHAT TYPE OF INFORMATION DOES
AEROSPHERE GATHER? HOW DOES AEROSPHERE
GATHER THIS INFORMATION, AND HOW DOES
AEROSPHERE USE IT?
Aerosphere gathers two types of information
about our web site's users: Personal Information
that users provide through optional, voluntary
submissions, such as email and online registration
forms and product order forms on Aerosphereonline.com,
and non-Personal Information that we collect
automatically to observe site trends and
gain a better understanding of our users'
experiences.
Personal Information means any information
that may be used to identify an individual,
including, but not limited to, your name,
home address, telephone number, e-mail
address, and credit card information such
as the credit card number, card verification
value, and the billing address. The types
and amount of Personal Information collected
for these activities will vary depending
on the activity.
Other information we gather includes aggregated
tracking information derived mainly by
tallying page views throughout our sites.
This non-Personal Information also covers
things like click-throughs, IP addresses,
and usage data, and it may at times be
combined with your Personal Information.
All of this allows us to better tailor
our content to our users' individual needs.
Personal Information Collection
and Use
Aerosphereonline.com only collects Personal
Information that we consider necessary
for providing you with the world class
service you expect as an Aerosphere customer.
In general, you can check out various pages
on our web sites without telling us who
you are or revealing any identifying Personal
Information. If you'd like to sign up for
certain services or make a purchase, we
may require differing degrees of Personal
Information about you, certain payment
information, and various other types of
information. This Personal Information
is essential to fulfilling your requests,
developing our business and services and
we may use it to communicate with you about
your account or our services.
If you communicate with us through e-mail,
regular mail, or the phone, or choose to
leave feedback on our web site, we may
also save that information and use it to
improve our customer support and client
services, to troubleshoot other problems
or resolve disputes, or for other business
purposes. If you are referred to us from
another company or web site, we may receive
certain additional information about you
from that entity. In addition, we may use
your Personal Information to send you special
offers or information from our trusted
business partners. You may choose to not
receive these offers by opting out when
you first receive such an offer.
Non-Personal Information Collection
and Use
Like most web sites, though, we may automatically
receive and record certain information
through the use of various technologies
like "cookies," "web beacons,"
and "pixel tags." We use this
information to observe trends and site
traffic, administer our sites and improve
their usability, and to gain a better understanding
of your interests. This information may
include, by way of example, the URL from
which you just came, the URL to which you
next go, your computer browser information,
operating system, IP address, and other
information about how you use our site.
TO WHOM, AND WHEN, MIGHT AEROSPHERE
DISCLOSE MY PERSONAL INFORMATION?
Our Affiliates, Vendors and Service Providers
We may share Personal Information with
our subsidiaries, affiliated companies,
or other trusted businesses or persons
for the purpose of processing Personal
Information on our behalf, or performing
other business services for us. We ask
that all of our service providers use at
least the same degree of care in protecting
Personal Information as we do, and we provide
them with information only to the extent
necessary to assist us.
Aggregate Information
We may aggregate Personal Information,
and disclose such information to third
parties for a variety of reasons, including
for advertising, marketing and promotional
purposes. However, if we do this, we
will not disclose information in a manner
that directly identifies you.
Other Third Parties
We will not share Personal Information
collected on this web site with third
parties for their direct marketing purposes
without your consent. In addition, Aerosphere
does not otherwise share Personal Information
about site users with third parties unless
doing so is appropriate to carry out
a user's request or it reasonably believes
that doing so is legally required or
is in Aerosphere’s interest to
protect its property or other legal rights
or the rights or property of others,
or necessary for national security, other
law enforcement, issues of public importance
or safety, or to enforce our Terms of
Use or other policies.
Merger, Sale or Bankruptcy
If Aerosphere should ever file for bankruptcy
or have its assets sold to or merge with
another entity, information Aerosphere
receives from you from this web site
is an Aerosphere asset and may be transferred.
HOW DOES AEROSPHERE PROTECT MY
PERSONAL INFORMATION?
Aerosphere uses reasonable administrative,
managerial and technical safeguards to
protect your Personal Information against
loss, theft or misuse, as well as unauthorized
access, disclosure, alteration or destruction.
No data transmissions over the Internet
can be guaranteed to be 100% secure. Consequently,
we cannot ensure or warrant the security
of any information you transmit to us and
you do so at your own risk. Once we receive
your transmission, we make reasonable efforts
to ensure security on our systems. We use
secure server software (SSL) and firewalls
to protect your information from unauthorized
access, disclosure, alteration, or destruction.
However, please note that this is not a
guarantee that such information may not
be accessed, disclosed, altered or destroyed
by breach of such firewalls and secure
server software.
Administrative Communications
and Notice of Security Breaches
If Aerosphere learns of a security systems
breach we may attempt to notify you electronically
so that you can take appropriate protective
steps. By using this web site or providing
personal information to us you agree that
we can communicate with you electronically
regarding security, privacy and administrative
issues relating to your use of this site.
Aerosphere may post a notice on our web
site if a security breach occurs. If this
happens, you will need a web browser enabling
you to view the aerosphereonline.com web
site. Aerosphere may also send an email
to you at the email address you have provided
to us in these circumstances. Depending
on where you live, you may have a legal
right to receive notice of a security breach
in writing. To receive free written notice
of a security breach (or to withdraw your
consent from receiving electronic notice)
you should notify us at privacy@aerosphereonline.com.
INTERNATIONAL VISITORS AND CUSTOMERS
Our site is hosted in the United States.
If you are visiting from the European
Union or other regions with laws governing
data collection and use that may differ
from U.S. law, please note that you are
transferring your personal data to the
United States which does not have the
same data protection laws as the EU and
by providing your personal data you consent
to: the use of your personal data for
the purposes identified above in accordance
with this Privacy Policy; and the transfer
of your personal data to the United States
as indicated above.
USER ACCESS
Users have access to their Personal Information
and may update their information on the
web site.
CHANGES AND UPDATES
We may occasionally update this Privacy
Policy. When we do, we will also revise
the "effective date" date on
the Privacy Policy. For changes to this
Privacy Policy that may be materially
less restrictive on our use or disclosure
of personal information you have provided
to us, we will attempt to obtain your
consent before implementing the change.
We encourage you to periodically review
this Privacy Policy to stay informed
about how we are protecting the Personal
Information we collect. Your continued
use of this web site constitutes your
agreement to this Privacy Policy and
any updates.
CHILDREN
Consistent with the federal Children's
Online Privacy Protection Act of 1998
(COPPA), we will never knowingly request
personally identifiable information from
anyone under the age of 13 without requiring
parental consent. Any person who provides
their personal information to Aerosphere
through this web site represents that
they are 13 years of age or older.
QUESTIONS RELATING TO OUR PRIVACY
POLICY?
If you have questions or concerns about
this privacy policy, please e-mail us at: privacy@aerosphereonline.com,
or mail to: Attention: Privacy Officer,
Aerosphere, Inc., P.O. Box 157, Alamo,
CA 94507.
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